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Terms & Conditions

21 Casino Terms and Conditions

Acceptance of the Terms

By accessing, browsing, or using our website (the "Platform") or any services offered through it, you agree to be bound by these Terms and Conditions ("Terms"). These Terms may change at any time without notice. Please review them regularly as your continued use of the Platform constitutes acceptance of such changes.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) and have the capacity to form a legally binding contract with us to open an account on the Platform. You also acknowledge that you are accessing this website from a country where online gaming is permitted, as per our policies below.

Geographic Restrictions

The Platform and its services are intended for users located outside of certain restricted countries (as listed in section 12). We reserve the right to restrict or terminate your access if we reasonably believe that such restriction is necessary due to local laws or regulations.

Account Registration Rules

  1. You must provide accurate, complete, and up-to-date information during registration.
  2. One account per user: creating multiple accounts to circumvent these terms will result in termination of all accounts without any rights to refund.
  3. The Platform may request documentation (e.g., passport) for verification purposes at our discretion.

Login Credentials and Password Protection

You are solely responsible for maintaining the confidentiality of your login credentials, which must not be shared or disclosed to third parties. You also agree that you will notify us immediately if there is any unauthorized use or suspicion thereof.

Responsible Gambling Expectations

The Platform aims to promote a healthy gaming experience. If we suspect misuse of our services, we may suspend or terminate your account without notice.

Deposits and Withdrawals (as per source material)

  • The minimum deposit/withdrawal amount is €10.
  • You must verify your identity before making withdrawals.
  • Please allow sufficient processing time for deposits to be credited and withdrawals to be processed. Processing times vary depending on the method used.
  • We reserve the right to request documentation to support your identity.

Bonus and Promotion Rules

  1. Any promotional offer received via email or other communication is subject to these Terms, including any terms specific to that offer.
  2. Offers can only be claimed by eligible users in accordance with the criteria set forth on our website.
  3. These offers are non-transferable between accounts and cannot be used for commercial purposes.

Wagering Requirements

  • All bonuses granted under this Agreement will have a minimum wagering requirement before withdrawals can be made from your account.
  • Failure to comply may result in any bonus funds or winnings being forfeited.

Suspension or Closure of Accounts

We reserve the right, at our discretion, to suspend or terminate an account and/or limit access if:

  • We suspect misuse of services (e.g., collusion).
  • There is a technical failure beyond our control.
  • The Terms have been breached in any way.

Intellectual Property Rights

All intellectual property rights related to the Platform are reserved by 21 Casino. Any unauthorized use, reproduction, or distribution thereof will constitute an infringement on these rights and be subject to action accordingly.

Limitation of Liability

In no event shall we be liable for any indirect damages including but not limited to consequential loss (whether it occurs in contract or tort) arising out of the Platform's services provided hereunder. Our aggregate liability under this Agreement is capped at €1,000 per annum.

Contact or Support Guidance

  • For technical support, please email to our support team.
  • If you have questions about our Terms and Conditions or the Platform in general, we encourage contacting us via live chat.
  • Please note that all communication should be conducted through English.

Applicable Licensing or Regulatory Oversight

We are licensed by the Malta Gaming Authority (MGA) with license number: MGA/CRP/249/2010. This licensure does not imply any guarantee of success, fairness, or payouts and is subject to change as required by local laws.

Changes to Terms

These Terms may be updated at our discretion from time to time without prior notice to users. Continued use after updates will constitute acceptance of the revised terms.